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Program Manager & Family Education Provider

"Serving our community with acceptance, compassion and respect"

Cascade Community Healthcare (CCH) has been providing treatment services to Lewis County and surrounding areas for more than 50 years. Our mission is to provide our clients with compassionate and encouraging counseling leading to a renewed sense of hope and the ability to make positive changes and live more satisfying lives. We currently have six treatment locations providing services in Lewis County.

We are looking for a Program Manager & Family Education Provider to join our New Journeys team! The New Journeys team works collaboratively with the individual experiencing psychosis as well as their family and/or other natural supports, to provide state-of-the-art treatment for first episode psychosis. As a treatment team, you have a responsibility for instilling hope in an individual’s ability to recover from a first episode of psychosis, helping them establish and work towards personally meaningful goals, and providing the best treatment available for their illness for them make progress towards the lives they want to lead.

Cascade Community Healthcare, as a healthcare facility, must comply with the Washington State Governor’s mandatory vaccination proclamation. The proclamation states all employees must be fully vaccinated against COVID-19 by October 18th. Exemptions from the vaccine requirement are allowed for those individuals who are entitled to a disability-related reasonable accommodation or a sincerely held religious belief accommodation.

  • Provider leadership to the New Journey’s Team.
  • Operates within agency personnel policies and guidelines including, but not limited to, such matters as recruitment, hiring and termination, compensation, leave, training and development, discipline, and performance evaluation.
  • Participates in developing and implementation of the annual budget for the New Journey’s programs designed to ensure sound fiscal operation of the agency. Supports procedures and guidelines ensuring fiscal accountability of agency program divisions. Operates programs within budget criteria.
  • Operates within agency systems, procedures, and guidelines to ensure that the agency is supported by an accurate and accessible management team to assure quality clinical information.
  • Encourages the integration of the agency and its programs into the community through effective communication. 
  • Providing individual therapy, skills training, community outreach and education, family psychoeducation, and preferably should have the ability to supervise other clinicians.
  • Have a recovery orientation and has experience working with individuals with psychosis/schizophrenia and their families.
  • Serve as the primary contact person for clients and families and will spearhead efforts to engage clients in treatment.
  • Build a positive relationship with participants and their families and to encourage them to participate in the New Journeys intervention.
  • Work with participants and families using a shared decision-making process, especially in the process of developing and modifying treatment plans.
  • Monitor and oversee the team, and will supervise the Individual Resiliency Training Therapist and Supported Education and Employment specialist
  • Be able to screen referrals for their diagnostic and age appropriateness to the New Journeys program.
  • Can meet families beyond traditional hours and have the capacity to make home (or community) visits.
  • This position is charged with successful start-up and maintenance of the New Journeys program by identifying needs, planning, organizing, documenting, and directing this outpatient program.
  • Other duties as assigned to meet necessary goals of the position
  • Provides reports in accordance with agency policies and procedures.
  • Maintains strictest confidentiality; adheres to all HIPAA and 42 CFR Part 2 guidelines and regulations.
  • Participates in other selected activities at the direction of the Chief Clinical Officer.

  • Master’s degree in Social Work, Psychology, Counseling, or a behavioral health related field.
  • Must be Mental Health Professional or eligible for certification.
  • Must have or be eligible to obtain Department of Health Credential (Associate license, license, or Agency Affiliated Counselor).
  • Two years supervisory experience and experience of direct experience in serving members of acute and/or chronically mentally ill populations.
  • Must be able to pass WA State Patrol background check. National background check may be required.
  • Must be able to represent the agency in a positive and professional manner.
  • Must have a valid driver’s license and be able to operate a motor vehicle.
  • Must maintain current home telephone and address on file with the HR office.

This program partners with Columbia Wellness in Cowlitz County, travel between Lewis County and Cowlitz Counties required. In addition to travel with clients, other Cascade facilities, and in the community.

  • Meaningful work. The services we provide have a big impact and it makes what we do count.
  • Self-Care, time away from work. Start off with 13 hours of paid time off (PTO) earned monthly, and 11 paid holidays plus one personal holiday. Pro-rated based on FTE. PTO and Personal Holiday available after 90-days of employment.
  • Health Benefits. Medical, dental, and vision. HSA and FSA options available.
  • Additional benefits: Employee Assistance Program (EAP), Teladoc, AD&D Group Life Insurance, and voluntary long-term disability.
  • Preparing for your Future. 401(k), after 6-months of employment Cascade contributes 5% of your gross earnings monthly. No match required.
  • Working towards licensure? We have Team Managers that will provide those hours at no charge to you.
  • Cascade covers the cost of Department of Health licensure renewals and other certification renewals that are required for you to do your job (DEA, CPR/BLS, etc.).

If you're interested in this position, please submit your resume. No phone calls please.